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1 Definitions and Interpretation

1.1 These terms and conditions are constantly under review.
1.2  and conditions of In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:

“Attendee” means any member of the public attending the event who is not the organiser or an exhibitor. “Event” means Virtual event;
“Event management service” means the event management services to be obtained from the venue supplier and provided to the exhibitor;
“Exhibitor” means any individual, firm or corporate body (which expression shall, where the context so admits, include its successors and assigns) which makes a booking with the organiser;
“Organiser” means BFRS;
 “Reservation” means the notification made by the exhibitor that they wish to attend the event.  This notification is subject to these Terms and Conditions;
 “Stand” means the site reserved by the exhibitor;
“Venue” means www.ukvirtualfranchiseshow.co.uk .

 2 Basis of Supply of Services

2.1  The organiser shall throughout the continuance of the agreement provide an event management service to the exhibitor in relation to the event.
2.2  The organiser will use reasonable care and skill in providing the event and event management service in respect of the stand at the venue.
2.3 The organiser will endeavour to publicise the event in various manners running up to the date of the event and subsequently carry out aftercare and publicity once the event has taken place.

3  Price

3.1  All prices stated by the organiser, unless specially stated otherwise, are exclusive of VAT which, where applicable, will be separately charged at the appropriate rate.
3.2  Stands will be the online space allocated according to your booking, will not include any physical wall or shell and will include options as per the booking form and your preferences.

4  Payment


4.1 ‚ÄčThe exhibitor shall make a reservation either by telephone or in writing and such reservation shall provide the full details of the exhibitor the specific stand requested and contact details.
4.2 The organiser will provide confirmation of the reservation and an invoice to the exhibitor within 7 days of receipt of a reservation.
4.3  The exhibitor shall pay to the organiser the fee no later than 42 days prior to the date of the event otherwise the organiser may refuse entry to the event to the exhibitor and cancel the reservation.
4.4 The reservation will only be considered as accepted by the organiser once the fee has been paid.
4.5 Payment may be made (in sterling) by cheque or via BACS or Card (quoting the issued reference number).  Any charges raised against us by your bank for handling dishonoured cheques, bank transfers or with any other payments will be passed on to you and you will be liable to reimburse us in respect of such charges within seven days. Please note: Credit Cards will attract a 2% additional charge.

Cheques should be made payable to Forces Resettlement Services CIC. It is possible to bank transfer direct into our account to the following details:

Bank – Barclays Bank Plc
Account Name – Forces Resettlement Services CIC
Account Number – 93551253
Sort Code – 20-49-11              
If you wish to pay by card please call the BFRS office on 0845 308 2406   

 5 Variation and Amendments

5.1 If the exhibitor wishes to vary any details of the reservation, it must notify the organiser in writing as soon as possible.  The organiser shall endeavour to make any required changes and charge any additional reservation fee to the exhibitor which shall be subject to the payment terms set out in Clause 4.
5.2 If, due to circumstances beyond the organiser’s control, it has to make any change in the arrangements relating to the event, venue or reservation, it shall notify the exhibitor forthwith.  The organiser shall endeavour to keep such changes to a minimum and shall seek to offer the exhibitor arrangements as close to the original as is reasonably possible in the circumstances.

6  Sub-Contracting

The organiser may sub-contract the performance of any of its obligations under these Terms and Conditions without the prior written consent of the exhibitor.  Where the organiser sub-contracts the performance of any of its obligation under these Terms and Conditions to any person, the organiser shall be responsible for the acts or omissions of the sub-contractor(s) as if it were an act or omission of the organiser itself.

7 Cancellations and Termination


7.1  If the exhibitor wishes to cancel the event they may do so at any time by written notice to the organiser provided that:
7.1.1 if the cancellation notice is received by the organiser not less than 42 days before the first day of the event, 50% of the total price payable shall become immediately due and payable to the extent that the same has not already been received by the organiser;
7.1.2 if the cancellation notice is received within 28 days of the event the full stand cost will still be charged without exception.
7.1.3 any additional costs reasonably incurred by the organiser in cancelling any arrangements connected with the reservation shall be paid by the exhibitor on demand but shall not exceed the original reservation fee.
7.2 The organiser may cancel forthwith any reservation at any time if:
7.2.1 the exhibitor is in breach of any of its obligations hereunder;
7.2.2 the exhibitor has entered into liquidation (other than for the purposes of a bona fide amalgamation or reconstruction) whether compulsory or voluntarily or compounds with its creditors generally or has an administrator, administrative receiver or receiver appointed over all or a substantial part of its undertaking or assets;
7.2.3 the exhibitor has become bankrupt or shall be deemed unable to pay its debts by virtue of Section 123 of the Insolvency Act 1986;
7.2.4 the exhibitor ceases or threatens to cease to carry on business; or
7.2.5 any circumstances whatsoever beyond the reasonable control of the organiser (including but not limited to the cancellation, through no fault of the organiser, of the venue for the event) necessitate the cancellation for whatever reason of the event.

8  Usage of the Stand


8.1 The organiser shall at the earliest possibility provide to the exhibitor all relevant information as to the venue and its accessibility for the exhibitor and provide a site map detailing the location within the venue of the stand.
8.2 The exhibitor and the exhibitor’s servant’s agents and employees shall be given login access to the online venue for the purposes of setting up and running of the stand.

9  Regulations of Venue and Event

9.1 The exhibitor and organiser shall be subject to the rules and regulations of the venue and any applicable online country law.
9.2 The exhibitor shall register under its company’s official registered name and represent only that company.  No other subsidiaries, sub-contractors or employers are permitted to exhibit or display promotional material unless specifically agreed with the organiser prior to the event.
9.3 If the exhibitor wishes to leave the mandatory times of the event before the end it shall speak to the organiser before logging off the stand.
9.4 The exhibitor agrees to set up, online and be fully ready 30 minutes before the declared opening time of the event.
9.5 The exhibitor is not to share personal details provided by an attendee to any persons or organisation without prior permission from the attendee.
9.6 The organiser will contact the exhibitor post-event with a survey to assess the exhibitor’s satisfaction with the event. Return of this survey by the exhibitor is optional.
9.7  Access to the event is controlled; all exhibitors will be required to login and out of the venue.  Exhibitors are subject to security checks conducted routinely during the event.
9.8  If the exhibitor has reason to complain whilst in attendance at the event, it should contact the organiser promptly via phone to allow the organiser an opportunity to rectify the matter.
9.9 If a problem is not resolved to the exhibitor’s reasonable satisfaction during the event, it has the option to put its comments in writing to the organiser within fourteen days of the event.
9.10 Where appropriate, the exhibitor shall publicise the event in internal publications and facilities.

10  Insurance

10.1 The exhibitor shall carry out its own public liability insurance.
10.2 The exhibitor shall, upon request, provide the organisers and venue owners with satisfactory evidence that adequate insurance is in force.

11  Liability and Indemnity

11.1 If the organiser breaches the agreement by not using reasonable care and skill and this breach can be remedied the organiser will remedy it at no extra cost to the exhibitor.  If the breach cannot be remedied the organiser will refund the exhibitor any money paid.
11.2 Where an event is cancelled or terminated due to reasons which are within the organiser’s reasonable control the organiser shall refund to the exhibitor any monies received.  

12 Force Majeure

Neither party to these Terms and Conditions shall be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that party.  Such causes include, but are not limited to: power failure, Internet Service Provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, Governmental action or any other event that is beyond the control of the party in question.

13 Waiver

13.1 No waiver by the organiser of any breach of these Terms and Conditions by the exhibitor shall be considered as a waiver of any subsequent breach of the same or any other provision.  A waiver of any term, provision or condition of these Terms and Conditions shall be effective only if given in writing and signed by the waiving party and then only in the instance and for the purpose for which it is given.
13.2 No failure or delay on the part of any party in exercising any right, power or privilege under these Terms and Conditions shall operate as a waiver of it, nor shall any single or partial exercise of any such right, power or privilege preclude any other or further exercise of it or the exercise of any other right, power or privilege.

14  Severance

If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Terms and Conditions and the remainder of the provision in question shall not be affected thereby.

15  Copyright

15.1 The organiser reserves all copyright and any other rights (if any) which may subsist in the products of, or in connection with, the provision of the event management services.  The organiser reserves the right to take such actions as may be appropriate to restrain or prevent infringement of such copyright.
15.2 The exhibitor will grant the organiser the temporary right to publish the exhibitor’s company name and logo on websites, promotional materials and in third-party publications specifically relevant to this event in order to further promote the event and in post-event articles.
15.3 The organiser may use screen-shots or film footage taken at the event in publicity and marketing materials, including use on the organiser’s website.  The exhibitor’s attendance at the event may mean that it is featured in such media and the exhibitor is deemed not to object. If the exhibitor does not wish to be included in any photograph or footage, it shall notify the organiser prior to the screen-shots or footage being taken.

16  Law and Jurisdiction

16.1 These Terms and Conditions shall be governed by the laws of England and Wales.
16.2  Any dispute relating to these Terms and Conditions shall fall within the jurisdiction of the courts of England and Wales.    

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Exhibition Help

There are three ways to navigate around this virtual exhibition:

  1. Use the "Prev Stand" and "Next Stand" buttons on the far left and right of the exhibit display to travel from one stand to the next.
  2. Click the "View Map" button in the lower centre of your screen and the map interface should load. Now use the arrow buttons to navigate around the virtual exhibition, clicking on the name of an exhibit you would like to visit.
  3. On the lower-left of the screen is the “Stand Listing” tab. Click where it says “select stand name” and choose the stand you would like to visit from the drop-down menu. Alternatively, if you know the name of the stand you want to visit, you can use the "Search tool" directly below – clicking the button marked “Go” once you have typed the desired company name.
Interacting with Exhibits
Once you are viewing an exhibition stand, you will have a number of options for interacting with the company exhibiting. These include:
  • Chat - this allows you to talk live with a company representative.
  • Company Details - this gives information on the company.
  • Visit Website - this takes you to the website of the company.
  • Vacancies - this lists the job/training vacancies this company is advertising, including details of how to apply.
  • Send Message - this allows you to send a message to a company representative.
  • Add to Favourites - this adds the stand to your favourites list, located on the lower-right of the screen.
To use these tools, all you have to do is click their corresponding buttons. If they create a pop-up on your screen, you can close this by clicking the "X" in the top right-hand corner once you have finished using it.

Contacting Exhibitors
If you would like to contact an exhibitor for an answer to a query or to discuss a vacancy, there are three possible options available to you:

  • Click the orange “Chat” button on the left-hand side of the screen. If a company representative is online, you will be able to hold a live chat with them.
  • If no company representative is online, use the Send Message button on the right-hand side of the exhibit interaction menu. This will allow you to write an email-style message to the company.
  • Use the Networking Lounge button on the far right of the screen. This is a public chat room where you can communicate with exhibitors and visitors alike.
Technical Problems
If you experience problems using this software, please email BFRS or phone them on 0845 308 2406.

 

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Below are a list of training courses that we run. Click the View More link for more details.

Course Date Course Title Category Name Location Duration Cost Action
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Below are a list of job vacancies for this company. Click a job title for more details.

Job Title Sector Location Reference When Added Action
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Below are a list of documents for our company. Add to Bag to store it or Download it to your computer to view now.

Document Title Stand Name Type Size Size Viewed When Added Action
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Upcoming Live Events are those run by us, the stand owner, to start at a particular date and time - similar to TV programmes. Below is a list of what is scheduled to show in the near future.

Event Name Date Duration Type Requirements Action

Note: Reminders for an event will be emailed to you approximately 1 hour before the event is due to start.

Webcasts are either pre-recorded, or recorded from historical live events. Below are a list of historical webcasts which can be viewed on-demand - with the most recent webcasts at the top.

Event Name Duration Requirements Date Added Views Action

Note: Webcasts are pre-recorded so do not provide any interactivity with the presenter.

Q&A Sessions are events running at a specific date and time where we, the stand owner, can be asked and chat with individuals. If needed, private conversions can be started.

Event Name Date Time Duration Type Requirements Action
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Below are a list of documents in your Exhibition Bag. These documents stay here even if you logout and come back in several months time. Click the VIEW icons to download and view the document - or to remove one click the REMOVE icon.

Document Title Stand Name Type Size Size When Added Action
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Below are a list of job vacancies across all stands in this exhibition. Click a job title for more details.

Job Title Sector Location Reference When Added Action

Below are a list of upcoming training courses across all stands in this exhibition. Click a training course name for more details.

Course Date Course Title Category Name Location Duration Cost Action

Below are a list of presentations and brochures that can be downloaded for all stands in this exhibition.

Document Title Stand Name Type Size Size Viewed When Added Action

Note: You can download a document for viewing immediately, or add to your Bag for future reference.

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Upcoming Live Events are those run by stand owners at a particular date and time similar to TV programmes. Below is a list of what is scheduled to show in the near future.

Event Name Date Duration Type Requirements Action

Note: Reminders for an event will be emailed to you approximately 1 hour before the event is due to start.

Webcasts are either pre-recorded, or recorded from historical live events. Below are a list of historical webcasts which can be viewed on-demand - with the most recent webcasts at the top.

Event Name Duration Requirements Date Added Views Action

Note: Webcasts are pre-recorded and not provide any interactivity with the presenter.

Workshops are live events with a presenter and the audience (sometimes limited capacity) asking questions. Below are a list of upcoming workshops - with the soonest workshops at the top.

Event Name Date Time Duration Spaces Action

Note: Workshops are live interactions where attendees can ask the presenter questions via online chat.

Q&A Sessions are events running at a specific date and time where stand owners can be asked and chat with individuals. If needed, private conversions can be started.

Event Name Date Time Duration Type Requirements Action
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Below are a list of messages that stand owners have sent back to you. Click the View Email to see exactly what they wrote.

# Date Received Sent From Been Read? Action

Note: Listed above are all the messages sent to you from stand owners.

Below are a list of messages sent by you to stand owners. Click the View Email to see exactly what you wrote.

# Date Sent Sent To Been Read? Action

Note: Listed above are all the messages sent by you to stand owners.

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Stand Chat

In this area you can chat specifically with this stand - asking questions or finding out more information exactly as you would do in a normal event or exhibition.

Chat History

Loading Messages....

Who's Here...

Loading Users....
[TOTALPEOPLE]
Loading Private Rooms....
Enter Message:
SEND
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Networking Lounge

In this area you can text chat about anything you want - make contacts and general networking - exactly as you would do in a normal event or exhibition.

Chat History

Loading Messages....

Who's Networking...

Loading Users....
[TOTALPEOPLE]
Loading Private Rooms....
Enter Message:
SEND
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Webcast: [EVENTNAME]

[VIDEOHTML]

Overview

[OVERVIEW]

Supporting Materials

[MATERIALS]
VISIT STAND
[INFORMATION]

Who's Watched This?

[FACES]
[TOTALPEOPLE]
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Workshop: [EVENTNAME]

This workshop is a live event and is scheduled to end at [FINISHTIME].

Supporting Materials

[MATERIALS]

Ask a Question

In this workshop you can ask the presenter questions. Depending on time and how many questions are asked by all attendees, the presenter may have time to answer.

Question To Ask
SEND

Asked Questions

Nothing asked recently...
VISIT STAND

Overview

[OVERVIEW]
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Q&A Session: [EVENTNAME]

This Q&A Session is a live event and is scheduled to end at [FINISHTIME].

Chat History

Loading Messages....

Supporting Materials

[MATERIALS]

Ask a Question

In this session you can ask the presenter questions. Depending on time and how many questions are asked by all attendees, the presenter may have time to answer.

Question To Ask
SEND

Asked Questions

Nothing asked recently...
VISIT STAND

Overview

[OVERVIEW]
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[COMPANYINFORMATION]
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[COMPANYNAME]

Below is our corporate promotional video. Other details about our company can be found from the various icons on the left and right hand side of our stand.

[VIDEOHTML]
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Contact Details

Below are the contact details for this company. As this is a virtual event, try contacting them by email or message - or failing that use the conventional post or telephone route.

Company Name: [COMPANYNAME]
Address: [COMPANYADDRESS]
 
Telephone: [COMPANYTELEPHONE]
Enquiries Email: [COMPANYGENERALEMAILASHTML]
 
Website: [COMPANYURLASHTML]
 
Facebook: [FACEBOOKURLASHTML]
Twitter: [TWITTERURLASHTML]
LinkedIn: [LINKEDINURLASHTML]
YouTube: [YOUTUBEURLASHTML]
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Vacancy Details: [JOBTITLE]

Company Name: [COMPANYNAME]
Reference: [REFERENCE]
Location: [LOCATION]
Sector: [SECTOR]
Salary: [SALARY]
Description: [DESCRIPTION]
Experience: [EXPERIENCE]
Person Spec: [PERSONSPECIFICATION]

Apply For This Vacancy

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Apply For Vacancy: [JOBTITLE]

Company Name: [COMPANYNAME]
Reference: [REFERENCE]
Location: [LOCATION]
Sector: [SECTOR]
Salary: [SALARY]

Choose CV To Attach

Your Application

You need some write some covering words for your application - we've put some text below that you can amend as necessary.

Send Application

Your details have successfully been sent as an application for this vacancy.

To continue, click the Close Window in the top right corner of this window.

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Course Details: [COURSENAME]

Company Name: [COMPANYNAME]
Category: [CATEGORY]
Date Of Course: [DATEOFCOURSE]
Duration: [DURATION]
Location: [LOCATION]
Cost: [COST]
Telephone: [TELEPHONE]
Description: [DESCRIPTION]

Enquire/Apply For Course

Your details have successfully been sent through to the organiser of this course.

To continue, click the Close Window in the top right corner of this window.

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Course Details: [COURSENAME]

Company Name: [COMPANYNAME]
Category: [CATEGORY]
Date Of Course: [DATEOFCOURSE]
Duration: [DURATION]
Location: [LOCATION]

Your Enquiry

Enter your enquiry/details for this course below - which will be emailed to the person running the course. Your email address will automatically be added - allowing them to respond directly to you.

Send Enquiry

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Online Survey

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Message Details

From: [FROMPERSONNAME]
Sent To: [TOPERSONNAME]
Date Sent: [DATESENT]
Has Been Read? [READSTATUS]
[MESSAGE]
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Book Appointment Request

From: [FROMPERSONNAME]
Sending To: [TOPERSONNAME]

To book an appointment, choose your preferences from the list below.

Book Appointment For...


When....
Time....
How... Contact me by Telephone
Enter Your Telephone Number:
Contact me for One-to-One Webcam Chat

Your book appointment request has successfully been sent and you should get a response by email within 1-2 business days.

To continue, click the Close Window in the top right corner of this window.

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Send New Message

From: [FROMPERSONNAME]
Sending To: [TOPERSONNAME]

Your message has successfully been sent to the recipient.

To continue, click the Close Window in the top right corner of this window.

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Reply To Message

From: [MYNAME]
Sent To: [TOPERSONNAME]

Your reply has successfully been sent back to the receipient.

To continue, click the Close Window in the top right corner of this window.