1 Definitions and Interpretation
1.1 These terms and conditions are constantly under
1.2 and conditions of In these Terms and Conditions,
unless the context otherwise requires, the following expressions have the
means any member of the public attending the event who is not the organiser or
means Virtual event;
management service” means the event management services to be obtained from
the venue supplier and provided to the exhibitor;
means any individual, firm or corporate body (which expression shall, where the
context so admits, include its successors and assigns) which makes a booking
with the organiser;
means the notification made by the exhibitor that they wish to attend the
event. This notification is subject to
these Terms and Conditions;
means the site reserved by the exhibitor;
means www.ukvirtualfranchiseshow.co.uk .
2 Basis of Supply of Services
2.1 The organiser shall throughout the continuance of the
agreement provide an event management service to the exhibitor in relation to
2.2 The organiser will use reasonable care and skill in
providing the event and event management service in respect of the stand at the
2.3 The organiser will endeavour to publicise the event in
various manners running up to the date of the event and subsequently carry out
aftercare and publicity once the event has taken place.
3.1 All prices stated by the organiser, unless specially
stated otherwise, are exclusive of VAT which, where applicable, will be
separately charged at the appropriate rate.
3.2 Stands will be the online space allocated according to
your booking, will not include any physical wall or shell and will include
options as per the booking form and your preferences.
4.1 The exhibitor shall make a reservation either by
telephone or in writing and such reservation shall provide the full details of
the exhibitor the specific stand requested and contact details.
4.2 The organiser will provide confirmation of the
reservation and an invoice to the exhibitor within 7 days of receipt of a
4.3 The exhibitor shall pay to the organiser the fee no
later than 42 days prior to the date of the event otherwise the organiser may
refuse entry to the event to the exhibitor and cancel the reservation.
4.4 The reservation will only be considered as accepted by
the organiser once the fee has been paid.
4.5 Payment may be made (in sterling) by cheque or via
BACS or Card (quoting the issued reference number). Any charges raised against us by your bank
for handling dishonoured cheques, bank transfers or with any other payments
will be passed on to you and you will be liable to reimburse us in respect of
such charges within seven days. Please note: Credit Cards will attract a 2% additional
Cheques should be made payable to Forces Resettlement
Services CIC. It is possible to bank transfer direct into our account to the
Bank – Barclays Bank Plc
Account Name – Forces Resettlement Services CIC
Account Number – 93551253
Sort Code – 20-49-11
If you wish to pay by card please call the BFRS office on 0845 308 2406
5 Variation and Amendments
5.1 If the exhibitor wishes to vary any details of the
reservation, it must notify the organiser in writing as soon as possible. The organiser shall endeavour to make any
required changes and charge any additional reservation fee to the exhibitor
which shall be subject to the payment terms set out in Clause 4.
5.2 If, due to circumstances beyond the organiser’s
control, it has to make any change in the arrangements relating to the event,
venue or reservation, it shall notify the exhibitor forthwith. The organiser shall endeavour to keep such
changes to a minimum and shall seek to offer the exhibitor arrangements as
close to the original as is reasonably possible in the circumstances.
The organiser may sub-contract the performance of any
of its obligations under these Terms and Conditions without the prior written
consent of the exhibitor. Where the
organiser sub-contracts the performance of any of its obligation under these
Terms and Conditions to any person, the organiser shall be responsible for the
acts or omissions of the sub-contractor(s) as if it were an act or omission of
the organiser itself.
7 Cancellations and Termination
If the exhibitor wishes to cancel the event they may
do so at any time by written notice to the organiser provided that:
7.1.1 if the cancellation notice is received by the
organiser not less than 42 days before the first day of the event, 50% of the
total price payable shall become immediately due and payable to the extent that
the same has not already been received by the organiser;
7.1.2 if the cancellation notice is received within 28 days
of the event the full stand cost will still be charged without exception.
7.1.3 any additional costs reasonably incurred by the
organiser in cancelling any arrangements connected with the reservation shall
be paid by the exhibitor on demand but shall not exceed the original
7.2 The organiser may cancel forthwith any reservation at
any time if:
7.2.1 the exhibitor is in breach of any of its obligations
7.2.2 the exhibitor has entered into liquidation (other than
for the purposes of a bona fide amalgamation or reconstruction) whether
compulsory or voluntarily or compounds with its creditors generally or has an
administrator, administrative receiver or receiver appointed over all or a
substantial part of its undertaking or assets;
7.2.3 the exhibitor has become bankrupt or shall be deemed
unable to pay its debts by virtue of Section 123 of the Insolvency Act 1986;
7.2.4 the exhibitor ceases or threatens to cease to carry on
7.2.5 any circumstances whatsoever beyond the reasonable
control of the organiser (including but not limited to the cancellation,
through no fault of the organiser, of the venue for the event) necessitate the
cancellation for whatever reason of the event.
8 Usage of the Stand
The organiser shall at the earliest possibility
provide to the exhibitor all relevant information as to the venue and its
accessibility for the exhibitor and provide a site map detailing the location
within the venue of the stand.
The exhibitor and the exhibitor’s servant’s agents and
employees shall be given login access to the online venue for the purposes of
setting up and running of the stand.
9 Regulations of Venue and Event
9.1 The exhibitor and organiser shall be subject to the
rules and regulations of the venue and any applicable online country law.
9.2 The exhibitor shall register under its company’s
official registered name and represent only that company. No other subsidiaries, sub-contractors or
employers are permitted to exhibit or display promotional material unless
specifically agreed with the organiser prior to the event.
9.3 If the exhibitor wishes to leave the mandatory times
of the event before the end it shall speak to the organiser before logging off
9.4 The exhibitor agrees to set up, online and be fully
ready 30 minutes before the declared opening time of the event.
9.5 The exhibitor is not to share personal details
provided by an attendee to any persons or organisation without prior permission
from the attendee.
9.6 The organiser will contact the exhibitor post-event
with a survey to assess the exhibitor’s satisfaction with the event. Return of
this survey by the exhibitor is optional.
Access to the event is controlled; all exhibitors will
be required to login and out of the venue. Exhibitors are subject to
security checks conducted routinely during the event.
If the exhibitor has reason to complain whilst in
attendance at the event, it should contact the organiser promptly via phone to
allow the organiser an opportunity to rectify the matter.
9.9 If a problem is not resolved to the exhibitor’s
reasonable satisfaction during the event, it has the option to put its comments
in writing to the organiser within fourteen days of the event.
9.10 Where appropriate, the exhibitor shall publicise the
event in internal publications and facilities.
10.1 The exhibitor shall carry out its own public liability
10.2 The exhibitor shall, upon request, provide the
organisers and venue owners with satisfactory evidence that adequate insurance
is in force.
Liability and Indemnity
11.1 If the organiser breaches the agreement by not using
reasonable care and skill and this breach can be remedied the organiser will
remedy it at no extra cost to the exhibitor.
If the breach cannot be remedied the organiser will refund the exhibitor
any money paid.
11.2 Where an event is cancelled or terminated due to
reasons which are within the organiser’s reasonable control the organiser shall
refund to the exhibitor any monies received.
12 Force Majeure
Neither party to these Terms and Conditions shall be
liable for any failure or delay in performing their obligations where such
failure or delay results from any cause that is beyond the reasonable control
of that party. Such causes include, but
are not limited to: power failure, Internet Service Provider failure,
industrial action, civil unrest, fire, flood, storms, earthquakes, acts of
terrorism, acts of war, Governmental action or any other event that is beyond
the control of the party in question.
13.1 No waiver by the organiser of any breach of these
Terms and Conditions by the exhibitor shall be considered as a waiver of any
subsequent breach of the same or any other provision. A waiver of any term, provision or condition
of these Terms and Conditions shall be effective only if given in writing and
signed by the waiving party and then only in the instance and for the purpose
for which it is given.
13.2 No failure or delay on the part of any party in
exercising any right, power or privilege under these Terms and Conditions shall
operate as a waiver of it, nor shall any single or partial exercise of any such
right, power or privilege preclude any other or further exercise of it or the
exercise of any other right, power or privilege.
If any provision of these Terms and Conditions is held
by any competent authority to be invalid or unenforceable in whole or in part
the validity of the other provisions of these Terms and Conditions and the
remainder of the provision in question shall not be affected thereby.
15.1 The organiser reserves all copyright and any other
rights (if any) which may subsist in the products of, or in connection with,
the provision of the event management services.
The organiser reserves the right to take such actions as may be
appropriate to restrain or prevent infringement of such copyright.
The exhibitor will grant the organiser the temporary
right to publish the exhibitor’s company name and logo on websites, promotional
materials and in third-party publications specifically relevant to this event
in order to further promote the event and in post-event articles.
15.3 The organiser may use screen-shots or film footage
taken at the event in publicity and marketing materials, including use on the
organiser’s website. The exhibitor’s
attendance at the event may mean that it is featured in such media and the
exhibitor is deemed not to object. If the exhibitor does not wish to be
included in any photograph or footage, it shall notify the organiser prior to
the screen-shots or footage being taken.
16 Law and Jurisdiction
16.1 These Terms and Conditions shall be governed by the
laws of England and Wales.
16.2 Any dispute relating to these Terms and Conditions
shall fall within the jurisdiction of the courts of England and Wales.